Understanding the Dashboard Setup Flow: Syncing Your Account for the First Time

Learn what to expect the first time you open Dashboards, how to confirm or cancel the initial data sync, and what happens while your data loads.

Written By GoMarble

Last updated 7 days ago

Overview

The first time you open the Dashboards section in GoMarble AI, you will see a setup prompt that detects your connected brand and asks you to start a data sync. This article explains what to expect at each step of that flow.

What triggers the setup prompt?

The brand-detection prompt appears automatically when you navigate to the Dashboards section and no data sync has been started yet for your account. Once a sync has begun, the prompt will no longer appear.

Confirming or canceling the sync

If you confirm the sync

  1. GoMarble AI starts syncing your account data.

  2. You are taken directly to a scoped dashboard view.

  3. Dashboard widgets — including those in the Campaigns, Creatives, Performance, and Funnel sections — will display a waiting state until your data is ready. No action is needed on your part; the widgets update automatically as data becomes available.

If you cancel the prompt

  • You are returned to the Home screen.

  • No dashboard view is created and no sync is queued.

  • You can return to Dashboards at any time to start the setup again.

While your data is loading

After confirming the sync, it may take some time before all dashboard widgets are fully populated. During this period:

  • Widgets across Campaigns, Creatives, Performance, and Funnel will display a loading or waiting state instead of data.

  • GoMarble AI continuously checks the sync status in the background and updates each widget as its data becomes ready.

  • You do not need to refresh the page or take any additional steps.

Frequently asked questions

What if I accidentally canceled the prompt?

Simply navigate back to the Dashboards section. The setup prompt will reappear, and you can confirm your sync from there.

Why are my dashboard widgets not showing data yet?

If you have confirmed the sync but widgets are still in a waiting state, your initial data sync is still in progress. This is expected behavior for new accounts. The widgets will populate automatically once the sync completes.

Do I need to go through this flow again?

No. The setup prompt only appears until a data sync has been started. After that first sync is confirmed, you will go directly to your dashboard on future visits.