GoMarble

Palkush Chawla

Plans and Billing

Learn about our shift to usage-based pricing and how we’ve simplified our plan structure to better support your growth.

Written by Sankalp: Effective Feb 1, 2026

Pricing Update: Feb 2026

This guide answers common questions about managing your GoMarble AI subscription, including upgrades, cancellations, and invoices.

Managing Your Subscription: Billing FAQs

Refund Policy

All your financial documents and payment settings are centralized in one place for easy access. Whether you need to download a receipt for taxes or update your credit card, you can handle it directly from your dashboard.

Managing Your Invoices and Receipts

Step-by-step instructions for cancelling an active GoMarble AI subscription or free trial.

Cancel Your Subscription or Free Trial

Getting started with GoMarble AI

What the GoMarble AI Assistant can do across connected ad and analytics platforms.

GoMarble Capabilities

Simply Ask the AI

Getting Started with GoMarble AI 

Prefill Prompts are quick-start buttons designed to help you run powerful, complex analyses with a single click. Instead of typing out a long question, you can use these expertly crafted prompts to get immediate insights.

How to Use Prefill Prompts for Quick Analysis

The Remix feature is the best way to create a comprehensive, well-structured report without starting from scratch. It allows you to take a pre-built report template from our Community gallery and instantly apply it to your own connected data sources.

How to Remix a Report from the Community Gallery

Attachments let you share files directly with GoMarble for analysis, review, and processing.

Attachments in GoMarble AI

How to connect GoMarble MCP with Claude?

How to select Instant, Medium, or High reasoning modes in the chat interface and when to use each one.

Choosing an Intelligence Level for Your Conversation

Agents turns GoMarble into a paid media autopilot. Instead of logging in to run the same analyses over and over, you define a job once, set a schedule, and GoMarble runs it automatically — then delivers the output straight to your Slack or email.

GoMarble Agents

What are GoMarble Agents?

GoMarble Agents - A how to guide

Connectors

How to Connect a Meta (Facebook) Ads

How to Connect a Google Ads

How to connect LinkedIn Ads

How to Connect a Google Analytics 4 (GA4) Account

How to Connect a Shopify Account

Follow these steps to connect your TikTok Ads account and import your advertising data into GoMarble AI.

How to connect a TikTok account

Follow these steps to connect your Google Sheets account and import your data into GoMarble AI.

How to Connect Google Sheets

How to connect a Klaviyo account

How to Connect Your Instagram & Facebook Organic Pages

Troubleshooting Your Connections (FAQs)

Details and TnCs of GoMarble Referral Program

GoMarble Referral Program

Invite your friends on GoMarble and get rewarded

Teams

Manage your collective workflow by inviting collaborators and switching between different team environments. Here is how to get your team up and running.

Getting Started with Teams

Reports

GoMarble AI offers two powerful ways to generate comprehensive marketing reports: creating a report from a custom prompt or remixing a pre-built template from our Community gallery. This guide will walk you through both methods.

Creating Your First Report in GoMarble AI

Once a report is generated in GoMarble AI, you have complete control to refine its content and appearance. This guide covers how to edit text, change visual themes, and add images.

Customizing and Styling Your GoMarble AI Reports

Projects

GoMarble Projects is a feature that brings context to your analysis. Projects help you work more efficiently by remembering your preferences, maintaining relevant context, and keeping related work organized in one place.

Getting Started with Projects

Creating and Setting Up a Project

Project Instructions and Knowledge

Agent Mode

See every action Agent Mode can take — live in your ad accounts

Explore Agent Mode Capabilities

Agent Mode can launch new Meta ads from Google drive or device upload - campaigns, ad sets, and ads, all reviewed by you before going live.

Explore Launch Flow Capabilities

Usage Limits

To ensure fair performance for all users, GoMarble AI plans include limits on the number of accounts you can connect and the total ad spend that can be analyzed. This guide explains how these two types of limits work.

Understanding Account & Ad Spend Limits in GoMarble AI

Usage limits define the number of AI-powered actions you can perform within a billing cycle. These limits apply to our paid plans (Pro and Max) to ensure fair resource allocation and consistent performance for all users.

How AI Usage Limits Work in GoMarble AI

Data Storage and Security

This article answers common questions about how GoMarble AI handles data, what permissions are required, and where we stand on compliance and certifications.

Data Storage, Permissions & Compliance 

This article explains how agencies can connect GoMarble to client accounts without breaching confidentiality. It outlines what GoMarble stores, how data is used, and provides ready‑to‑send templates and clause snippets you can paste into your client agreements.